These are some of our most frequently asked questions. Have a question not seen below? Contact us with your question and we’ll be sure to get back to you shortly.
Do I need to protect both sides of the door?
If a child can only access one side of a door such as a closet, then only one side requires protection. Every door a child can access should have finger guards installed.
How do I know what doors to protect?
Do a Walkthrough and mark what doors children have access to when the door is open, both inside and outside. Hallways, playgrounds, and bathroom doors are high risk areas for injury.
Is my door compatible?
Our finger pinch guards are compatible with most standard hinged doors and gates: wood, metal, steel and aluminum.
Fingersafe is designed for interior and exterior use. Sliding doors are not compatible.
When do you ship?
We ship UPS Ground from Savannah, Georgia every Monday and Wednesday. Expedited orders are shipped on the same day if the order is placed before 3:00 EST.
What is your return policy?
Uncut, unused product may be returned within 30 days of initial shipment with prior notice to Fingersafe. Return shipping is at the expense of the buyer.
Is there a warranty?
Fingersafe offers a 2 year warranty. We stand behind our product 100%, but we can not be liable for incorrect installation.
See What Our Happy Customers Have to Say
“We ordered the Fingersafe products after having a small child lose the tip of one of his fingers. We now have your products on every classroom door in our child care center. We love this product! The design is flawless and the safety this product provides is wonderful! The protectors were easy to install and match our doors beautifully… Thank you for creating and providing such a great product to keep our children’s fingers safe!”
“I toured a local school and saw the product in action and it really works. They said I was the first one to ever notice it! I think it’s a good marketing feature because it illustrates the dedication that a facility has to the safety of their children. I also toured several other facilities and no one had a finger injury protection product installed. What a shame! This product has to be made one of the state requirements for daycare facilities. That is a win-win scenario for everyone!”
“We placed two of your hinge guards on two of our 325 foot passenger ferries about a year ago to see if they would hold up to the high traffic of our vessels. These doors open seven days a week, for 16 hours a day at a rate of 50 to 150 times an hour and take a beating. I see no stress or wear on the material of your Fingersafe hinge guards.”
“The finger guards we purchased in 2007 have held up well and definitely saved some fingers! That is certainly an accident you do not want to happen.”