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Fingersafe® FAQS
The following information contains answers to frequently asked questions
[/fusion_text][fusion_separator style_type=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” sep_color=”” top_margin=”100px” bottom_margin=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” /][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” undefined=”” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_separator style_type=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” sep_color=”” top_margin=”20px” bottom_margin=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” /][fusion_text]
Closing the Door on Finger Injuries since 1996
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Below are some of our frequently asked questions. If you can’t find an answer to your question, please don’t hesitate in contacting us.
[/fusion_text][fusion_imageframe image_id=”6303″ style_type=”none” stylecolor=”” hover_type=”none” bordersize=”” bordercolor=”” borderradius=”” align=”center” lightbox=”no” gallery_id=”” lightbox_image=”” alt=”” link=”” linktarget=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]https://www.fingersafe.com/wp-content/uploads/faq-fingersafe.jpg[/fusion_imageframe][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container admin_label=”” hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”GreyContainer” background_color=”#e7ebf7″ background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”100px” padding_right=”50px” padding_bottom=”50px” padding_left=”50px”][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_content_boxes layout=”clean-vertical” columns=”3″ title_size=”32px” title_color=”#666666″ body_color=”#666666″ backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ icon_circle=”” icon_circle_radius=”round” circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”” outercirclebordercolor=”” icon_size=”100″ icon_hover_type=”pulsate” hover_accent_color=”#e72722″ image=”” image_width=”” image_height=”” link_type=”” link_area=”” link_target=”” icon_align=”left” animation_type=”” animation_delay=”” animation_offset=”” animation_direction=”left” animation_speed=”0.3″ margin_top=”0″ margin_bottom=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_content_box title=”Do I need to protect both sides of the door?” backgroundcolor=”” icon=”fa-refresh” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
If a child can only access one side of a door, such as an closet then only one side requires protection.
[/fusion_content_box][fusion_content_box title=”How do I know what doors to protect?” backgroundcolor=”” icon=”fa-question-circle” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
Download our “Risk Assesment” sheet to help with your ordering process.
[fusion_button link=”/wp-content/uploads/Risk-Assesment-Blank-1.pdf” title=”Download Risk Assessment Sheet” target=”_blank” alignment=”center” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” size=”” stretch=”default” shape=”” icon=”fa-check” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Risk Assessment [/fusion_button][/fusion_content_box][fusion_content_box title=”Is my door compatible?” backgroundcolor=”” icon=”fa-wrench” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
Our finger pinch guards are compatible with most standard hinged doors and gates : wood, metal, steel and aluminum.
Sliding doors and double swing doors are NOT compatible.
[/fusion_content_box][fusion_content_box title=”When do you ship” backgroundcolor=”” icon=”fa-truck” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
All orders are shipped UPS Ground with a one week turn around time. Please call for Expedited shipping.
[/fusion_content_box][fusion_content_box title=”What is your return policy?” backgroundcolor=”” icon=”fa-briefcase” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
Uncut, unused product may be returned within 30 days of initial shipment with prior notice to Fingersafe. Return shipping is at the expense of the buyer. All returns subject to a 10% Restocking fee
[/fusion_content_box][fusion_content_box title=”Do you use adhesive?” backgroundcolor=”” icon=”fa-paint-brush” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
No, all hinge guards include self tapping screws for installation. Adhesive strips damage existing frames and are not durable for commercial applications.
[/fusion_content_box][fusion_content_box title=”Forms of Payment” backgroundcolor=”” icon=”fa-usd” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
All major forms of payment are accepted: Visa, Amex, MC, and Discover. Checks, money order, or certified funds may be sent via mail. Credit applications are available for download.
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[fusion_button link=”/wp-content/uploads/FINGERSAFE-CREDIT-APP.pdf” title=”Download Credit Application” target=”_self” alignment=”center” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”NoSpan” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” size=”” stretch=”default” shape=”” icon=”fa-credit-card” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Download Credit Application[/fusion_button][/fusion_content_box][fusion_content_box title=”Warranty” backgroundcolor=”” icon=”fa-bookmark-o” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
Fingersafe offers a 2 year conditional warranty. We stand behind our product 100%, but we can not be liable for incorrect installation.
[fusion_button link=”/wp-content/uploads/FingerSafe-Warranty-Disclaimer.pdf” title=”Warranty” target=”_blank” alignment=”center” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” size=”” stretch=”default” shape=”” icon=”fa-certificate” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Warranty[/fusion_button][/fusion_content_box][fusion_content_box title=”How do I take care of Fingersafe?” backgroundcolor=”” icon=”fa-heart” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”#666666″ circlecolor=”rgba(51,51,51,0)” circlebordersize=”0″ circlebordercolor=”#666666″ outercirclebordersize=”0″ outercirclebordercolor=”” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
For cleaning, Fingersafe can be wiped down with any household cleaner and a good scrub!
[fusion_button link=”/finger-pinch-protector-guards-for-door-hinges/” title=”Products” target=”_self” alignment=”center” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” size=”” stretch=”default” shape=”” icon=”fa-tags” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Products[/fusion_button][/fusion_content_box][/fusion_content_boxes][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
